At LYN LLC, we want our customers to have a positive shopping experience. This Return & Refund Policy explains the general requirements for returning eligible products purchased through lynllc.store.
Return Period
Eligible products may be returned within 30 days of receiving the order, subject to the requirements of this policy and applicable law.
Return Conditions
To be eligible for a return, products should generally:
Be unused and in their original condition
Not show signs of use or damage after delivery
Include original packaging where applicable
Include all applicable accessories and components
Furniture and other large items should be returned in suitable condition and packaging where reasonably possible.
Non-Returnable Items
Certain products may not be eligible for return, including:
Personalised or custom-made products
Items marked as final sale
Products that have been used or damaged after delivery
Products that cannot be returned due to their nature
This does not affect any rights provided to customers under applicable consumer protection laws.
Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us promptly with your order information and photographs or other supporting details where applicable.
We will review the issue and determine the appropriate resolution.
Return Shipping
Unless a return is required because of our error, a defective product, or an incorrect item, customers may be responsible for return shipping costs.
For larger furniture items, return shipping arrangements may vary depending on the product and delivery requirements.
How to Request a Return
Customers should contact us before sending an item back. Please provide your order details and explain the reason for the return.
We will provide any applicable return instructions and review the request according to this policy.
Refunds
Once an approved return has been received and inspected, eligible refunds will generally be issued to the original payment method.
Refund processing may take approximately 5–10 business days after the return has been approved and processed. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
Shipping Charges
Original shipping charges are generally non-refundable unless the return is due to our error, a defective product, an incorrect item, or otherwise required by applicable law.
Refund Eligibility
A refund may be reduced or unavailable where a returned product does not meet the applicable return conditions, subject to any rights provided under applicable law.
Contact Us
For questions regarding returns or refunds, please contact us:
Email: support@lynllc.store
Business Address: 11061 Lobouy Rd, Pass Christian, MS 39571, USA
LYN LLC